Ingco Warranty

Understanding the Ingco Warranty

Who is Ingco?

Ingco is a Chinese tool brand that was established in 2008. 

It's known for its emphasis on quality and professionalism. 

Ingco has earned a good reputation worldwide. 


Where/how can i get my Ingco repaired?


Power Tools Direct is an authorized Reseller for Ingco, we make use of Lowveld Power Tools for all our repairs.

Alternately you can book your unit for repair at your nearest INGCO stockiest.


a) Warranty Repair (1 Year)

If your unit is still within the 1-year warranty period, simply return the product to Your nearest Ingco retailer and inform us via email (Please make sure they give you a receipt).

Or you can ship it to the store where you originally purchased it.

Please provide the original proof of purchase to confirm that the product is still under warranty.

Your unit will then be booked in for repair.


b) Out of Warranty Repair

If your unit is no longer covered by the 1-year warranty, you can still take it to your nearest INGCO stockist for repair.

Your unit will then be booked in for repair.

Let us know if you need any further assistance, info@powertoolsdirect.co.za


What Is the Ingco Warranty?

The Ingco warranty covers a variety of power tools and hand tools, ensuring customers receive support if the products are defective or malfunction within a specified time frame. This warranty gives users peace of mind, knowing they are protected against manufacturing faults. Ingco warranty demonstrates the brand's commitment to quality and customer satisfaction, making it a reliable choice for both professionals and DIY enthusiasts.

How Does the Claims Process Work?

If you experience an issue with your Ingco product, the claims process is straightforward. First, you need to retain your purchase receipt as proof of warranty. After that, you can contact customer service with details about your issue. They will guide you through the necessary steps to address your claim. This efficient process helps you get your tools back in operation quickly, so you can continue your projects without much delay.

Why Is the Ingco Warranty Important?

The Ingco warranty is important because it enhances the value of your purchase by providing extra protection. A solid warranty helps build trust in the brand, knowing that if something goes wrong, Ingco stands behind its products. Customers have benefited from this support in the past, which reinforces the idea that using Ingco tools is a wise investment. Therefore, understanding the warranty gives consumers confidence in their buying decisions.